Refund policy
Return and Exchange Policy
Return under Specific Conditions:
- Products that arrive damaged or defective can be returned for a full refund or replacement. The return must be initiated within 24 hours of delivery, and items must be in new condition with original packaging and labels.
Return Process:
- Customers should photograph the damaged product and its packaging before returning it to the "Return to Warehouse" address. A company representative will verify the claim before processing the refund or replacement.
Refund Process:
- Refunds will be processed after verification of the return, and any false claims will result in the customer bearing shipping costs to return the product back.
- Cash on Delivery charges is not refundable